Return & Refund Policy
Beichad Return & Refund Policy
We want you to feel great about your Beichad purchase. If something’s not quite right, we’re here to make it right.
✅ Returns
We accept returns within 30 days of delivery.
Items must be unused, in their original condition, and sent back in the original packaging.
To start a return, please contact our support team at hello@beichad.com with your order number.
💰 Refunds
Once we receive and inspect your return, we’ll notify you of the approval status.
Approved refunds will be issued to your original payment method within 5–10 business days.
🔁 Exchanges
We do not offer exchanges at this time.
🚫 Non-Returnable Items
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Items marked as Final Sale
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Gift cards
These are not eligible for return or refund.
📦 Damaged or Incorrect Items
If your item arrives damaged or you received the wrong product, we encourage you to email us as soon as possible at hello@beichad.com with photos preferably within 7 days of delivery.
We’ll make it right — quickly and hassle-free.
📩 How to Contact Us
Email: hello@beichad.com
Subject Line: Return Request – [Your Order Number]